Refund policy

Refund Policy

At Exodus Art Boutique, each piece is made to order. Because of this, all sales are final and we do not offer refunds, returns, cancellations, store credit, or exchanges for reasons such as ordering the wrong size, changing your mind, or selecting the wrong item.

Product Issues, Damage, or Defects

If there is an issue with the actual product you received, such as damage during delivery, a printing issue, or the artwork/product arriving incorrectly, we will gladly review the order and work to correct the issue.

Eligible product issues may include:

  • Item arrived damaged
  • Print or image is incorrect
  • Product has a visible manufacturing defect
  • Wrong item was received

If your order arrives with one of these issues, please contact us  support@lsinnovation.com

Please include your order number, a description of the issue, and clear photos of the product and packaging.

Replacement Policy

If the issue is approved, Exodus Art Boutique will provide a replacement of the same product. We do not offer refunds, store credit, or exchanges for a different item.

No Return Address

Please do not mail any items back. Exodus Art Boutique does not provide a return address for customer returns. All order issue requests must be handled by email through:

support@lsinnovation.com

Items sent back without written instructions from our support team will not be accepted or processed.

Final Sale Items

All products are final sale unless there is a confirmed issue with the product itself. We are not responsible for customer ordering mistakes, including wrong size, wrong product selection, wrong shipping address entered at checkout, or color differences caused by screen or monitor settings.

Thank you for supporting Exodus Art Boutique.